Looking for personal/coordinator accounts instead?
This FAQ is about main institutional accounts. Each institution has only one of these, while every single Erasmus coordinator or international relations officer has a personal account. More information on staff accounts here.
For every institution, one main institutional account is created at the time of registration to the Erasmus Dashboard. The main institutional account holder then has the power to invite the other staff members to use the platform in the Accounts and Access section (see also this tutorial on Staff Accounts).
In case you want to change your main institutional account, please use this page to register again for the Dashboard using the new email address. As the registration involves acceptance of the Terms and Conditions and Privacy Policy we cannot simply swap the accounts and take that as an implied acceptance.
Please also keep in mind that there cannot be two accounts with the same email address, hence if you already have a staff account with a specific email address, it needs to be removed first to be able to register it as the main institution account holder.