How do I change the email address for a staff account?
With the current authentication solution in the Erasmus Dashboard the change of the email address associated to a staff account can be achieved in the following way:
A new staff account associated to the new email address can be created, assigning to this new account the old one's role and then, once the user has activated their new staff account through the new email address, the old account can be deleted.
Here goes a simple example where Desiderius Erasmus is a staff account holder:
- Desiderius already has a staff account with email address old.address@email.eu
The office administrator or whoever has the permission to add staff accounts, creates a new account for Desiderius, using the new.address@email.eu, assigning to this new account the same role as the one held previously (in this case, Sign OLA).
Who can create accounts?
Not all users can create staff accounts. To be able to do so, the user must have the Creating Accounts permission enabled (default for the main institutional account). Here you can read more on Accounts & Access.
- Desiderius receives an email at new.address@email.eu asking him to activate his new account
- Desiderius activates the new account and the office administrator can now safely remove Desiderius' old account.
That's it!