- Created by Nicolò Bonato, last modified on 16 Dec 20
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How to use this page
Search bar
Using the search bar above, you can try and find an issue similar to the one you are facing. When searching, try and use keywords rather than actual questions.
For example, try searching for "delete ola" rather than "How do I delete OLAs?".
FAQs by Dashboard section
In this section, FAQs are organised to follow the structure of the Dashboard. This may be most useful if you are reading the FAQs to try and get a general idea of how each part of the Dashboard works, or if you are having an issue that fits neatly one of the sections, rather than a general problem.
Using labels
Each FAQ has one or more labels associated to it to make it clearer what it applies to. We try and keep these labels as varied as possible, so to make it easier for users to search through them the one that have to do with their specific issue. Each label in the list is a link to all FAQs tagged with it.
Recently updated FAQs
This section lists the most recently change FAQ pages. While these changes may sometime simply regard fixing minor typos, this list can nevertheless be very useful when the Dashboard is updated, because it helps navigate new or redesigned functions.
Registration and login
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My University
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Mobilities (OLA 3.0)
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Registration and login
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Recent updates
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How do I change the email address for a staff account?31 Oct 24 • contributed by Kostas Lampridis
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How can I find my SCHAC code?6 Jul 23 • contributed by Ioanna Sidiraki (Unlicensed)
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Can I delete an IIA?28 Mar 23 • contributed by Κορίνα Λαμπρίδου
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Who can sign the Online Learning Agreements?7 Feb 23 • contributed by Κορίνα Λαμπρίδου
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How do I acquire the staff account in Erasmus Dashboard?31 Jan 23 • contributed by Κορίνα Λαμπρίδου
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I cannot access the Mobilities OLA 3.0 page5 Dec 22 • contributed by Κορίνα Λαμπρίδου
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I only see a white empty page7 Apr 22 • contributed by Κορίνα Λαμπρίδου
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Common errors when uploading a CSV OLA15 Jul 21 • contributed by Nicolò Bonato (Unlicensed)
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